Refund policy

 

Returns & Exchanges

Due to the hand-crafted nature of our products we are unable to issue refunds or accept returns. ALL SALES ARE FINAL. IF THERE IS A ISSUE ON OUR BEHALF WE WILL FIX IT

Shipping fees are non- refundable

PHresh cookies does not take responsibility for lost or stolen packages, please contact your local post office to file an insurance claim.

PLEASE PAY EXTRA INSURANCE FEE TO COVER ENTIRE PACKAGE IN CASE OF AN EMERGENCY.. WE ARE NOT RESPONSIBLE FOR USPS MISHANDLING OF PACKAGE!!!

PLEASE NOTE THAT OUR PRODUCTS ARE MADE OF A HIGH PERCENTAGE OF BUTTERS AND OILS AND ARE TEMPERATURE SENSITIVE. IF YOU ARE IN A WARMER AREA PLEASE BE SURE TO KEEP AN EYE ON YOUR PACKAGE SO THAT ITS NOT SITTING OUT FOR TOO LONG. WE ARE NOT RESPONSIBLE FOR THE PRODUCTS ONCE THEY HAVE BEEN HANDED OVER TO POSTAL SERVICES.